Replace Documents & Mail Forwarding

Replacing Vital Records:

  • Replacing records lost in fire is free. Call 800-201-8999 and select Option 1, followed by Option 2, or email RRCCFireAssistance@rrcc.lacounty.gov for assistance. See link for more info and onsite locations. 

    LA County Registrar Website

  • Replace Lost Social Security Cards

    Replacing a social security card is free. To do so, use the provided website and fill out the "Answer a few questions", or call +1 800-772-1213.

    SSA Website

  • To Replace Driver's License: 

    - Use Online link $36 fee.

    - In-person, mention lost in fire - fee waived.

    DMV Disaster Website

  • To replace a passport, you must first report it lost or stolen, which can be done via online form at the Department of State. 

    Information needed (Be sure to follow instructions provided very carefully).

    - Full name

    - D.O.B.

    - Social Security Number

    - Height

    - Occupation

    - Address

    - Passport Number and date issued. YOU CAN LEAVE THIS BLANK IF YOU DO NOT KNOW IT.

    The form filler will then generate for you DS-64 and DS-11 forms. 

    This process will require you to PRINT OUT and MAIL forms to the government, or in the case of the DS-11 will require you to appear IN-PERSON before signing and submitting it there. 

    Processing times can vary, but usually are around 4-6 weeks. 

    Travel State Gov Website

  • California Tax Franchise Board (FTB) can help you replace income tax documents. See link or call (888) 825-9868

    CA Tax Franchise Board Website

  • This link provides guidance to replace EBT cards, Medicare cards, Green cards, Military Documents, ATM & Credit Cards, Fraud alert and more.

    CAL OES Website

  • Department of Housing and Community Development (HCD) can provide manufactured or mobile home replacement documents

    Housing & Community Development Website

Mail Forwarding: